yoktogell Platform Privacy Notice
This page describes what we collect when you use yoktogell and how we keep that data protected. We at yoktogell process your personal information to deliver account services, verify your identity, process deposits and withdrawals, and settle your selections on football, live casino, slots, and esports markets. Our privacy commitments reflect local data protection standards and our obligation to keep your account secure.
We understand that your privacy is important. When you create a yoktogell account, provide payment details to DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, or place selections on Liga 1, Piala AFF, or Champions League matches, you trust us with sensitive information. This notice explains what we collect, how we use it, and what rights you have under applicable privacy law.
Our yoktogell data practices are designed to be transparent and compliant. We do not sell your personal data to third parties. We do share information with payment processors and fraud-prevention services only when necessary to deliver our service. You may request access to your data, ask us to correct it, or request deletion under certain conditions.
What We Collect on yoktogell
We collect different types of information depending on how you interact with our platform. When you sign up for a yoktogell account, we collect your email address, phone number, full name, date of birth, and residential address. This information is required to verify your identity and comply with anti-money-laundering regulations.
Before your first deposit on yoktogell, we ask you to upload a government-issued ID (such as a KTP, passport, or driver's license) and optionally a proof of address (such as a utility bill or bank statement). We use this information solely for identity verification and do not retain copies longer than required by law.
When you deposit via DANA, e-wallet, mobile banking, or a bank transfer, we collect transaction information including the amount, date, time, and your payment method identifier. We do not store your full card number or bank account number on our yoktogell servers; payment processors handle that data directly. We retain transaction records to generate your account history and settle withdrawals.
- Account information: email, phone, name, date of birth, address
- Identity documents: government ID, proof of address (encrypted)
- Transaction data: deposit date, amount, payment method type, withdrawal requests
- Game activity: selections placed, game results, account balance history
- Device and access logs: IP address, browser type, login timestamps, general location (country/city level)
- Cookies and tracking: session tokens, preference settings, analytics data (see Cookies section below)
How We Use Your Data
We at yoktogell use your personal information for the following purposes:
- Account Management: We use your email and phone to create and manage your yoktogell account, send login links, and notify you of account activity or policy changes.
- Identity Verification: We verify your identity using your government ID and address to comply with anti-money-laundering and know-your-customer regulations. This verification happens before you can deposit or withdraw.
- Payment Processing: We share your name and transaction details with payment processors (local payment, online payment, e-wallet, etc.) and your bank only to complete deposits and withdrawals. These processors do not use your data for marketing.
- Fraud Prevention: We analyze your login patterns, device information, and transaction history to detect suspicious activity and protect your account from unauthorized access. If we detect fraud, we may freeze your account pending investigation.
- Settlement and Reporting: We use your game activity data to settle selections on Liga 1 fixtures, Piala AFF tournaments, Champions League matches, and esports events, and to generate your account balance statement.
- Legal Compliance: We may share your data with government agencies, law enforcement, or financial regulators if required by law or legal process.
Third-Party Data Processors
Our yoktogell platform relies on external service providers to deliver certain functions. We share your data with these processors only as needed to deliver our service:
- Payment Processors: mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment receive your name and transaction amount to process deposits and withdrawals. Each provider has its own privacy policy; we recommend reviewing them.
- Fraud-Prevention Service: We use a third-party fraud-detection service to identify suspicious account activity. This service receives your IP address, login history, and transaction patterns but does not receive your government ID.
- Cloud Server Host: Our servers are hosted by a third-party provider located outside Indonesia. Your data may be stored and processed in that jurisdiction, though it is encrypted and access-restricted.
- Email Service Provider: We use an external email service to send login links, password-reset messages, and policy notifications. This provider does not use your email address for marketing.
We do not authorize these processors to use your personal data for their own marketing or commercial purposes. We require them to maintain the same level of security and confidentiality that we do.
- Data Retention
- We retain account information for the duration of your yoktogell account plus seven years after closure (to comply with record-keeping law). Identity documents are encrypted and retained only as long as needed for verification.
- International Transfer
- Your data may be processed outside Indonesia if our servers or processors are located abroad. We require all processors to maintain security standards equivalent to Indonesian law.
- Automated Decision-Making
- We use automated systems to flag suspicious transactions and block accounts pending manual review. You have the right to request human review of an automated decision.
Your Rights and Choices
You have the following rights regarding your data on yoktogell:
- Access: You can request a copy of all personal data we hold about you. We will provide it within 30 days of your request.
- Correction: If your account information is inaccurate (such as an outdated address or phone number), you can request correction. Update your profile in the Account Settings section, or contact our support team.
- Deletion: You can request deletion of your yoktogell account and associated data. We will delete your account within 30 days, though we may retain transaction records if required by law.
- Objection: You can object to our processing of your data for fraud prevention or analytics. Note that objecting to fraud detection may prevent you from using yoktogell.
- Data Portability: You can request that we provide your account data in a portable format (such as CSV). We will supply this within 30 days.
To exercise any of these rights, contact our yoktogell support team with your account number and a clear description of your request. We will verify your identity before fulfilling it.
Cookies and Tracking on yoktogell
We use cookies to deliver yoktogell's functionality and improve your experience. Cookies are small text files stored on your device that identify your session and remember your preferences.
Our yoktogell platform uses the following types of cookies:
- Session Cookies: These keep you logged in to yoktogell and are deleted when you close your browser. They are essential to account security.
- Preference Cookies: We store your language preference, time zone, and betting slip settings so they persist across visits.
- Analytics Cookies: We use a third-party analytics service to track how many users visit yoktogell, which pages they view, and how long they spend on each. This data is aggregated and does not identify individual users.
You can disable cookies in your browser settings, but doing so may prevent yoktogell from functioning correctly. We do not use tracking pixels or cross-site cookies to follow your activity outside yoktogell.
Security and Data Protection
We at yoktogell take data security seriously. Your account information and identity documents are encrypted at rest using industry-standard encryption. All communication between your browser and our servers is encrypted (HTTPS). Access to your personal data is restricted to yoktogell staff who need it to provide our service, and we require them to sign confidentiality agreements.
We implement multi-factor authentication on yoktogell to prevent unauthorized account access. We monitor for suspicious login attempts and will alert you if we detect an unfamiliar login to your account.
However, no security is absolute. If you suspect your yoktogell account has been compromised, change your password immediately and contact our support team. We will investigate and reset your account if necessary.
Children and Minors
Our yoktogell services are not directed toward minors, and we do not knowingly collect personal data from anyone under the legal age of majority in their jurisdiction. If we become aware that we have collected data from a minor, we will delete it immediately and close their account.
Parents or guardians who believe a minor has created a yoktogell account should contact us with the account email address so we can take action.
Policy Changes and Contact Information
We may update this privacy notice from time to time as our practices evolve or as law changes. If we make material changes, we will notify you via email to the address registered on your yoktogell account. Your continued use of yoktogell after such notification constitutes acceptance of the updated policy.
If you have questions about our privacy practices or want to exercise your rights, contact our yoktogell support team via email or through the in-game messaging system. We will respond within 10 business days. For residents of Jakarta, Surabaya, Bandung, or Medan, our support team operates during standard business hours.
This privacy notice was last updated on the date shown in your account settings. Our yoktogell team reviews this notice regularly to ensure it reflects our current practices and complies with applicable privacy law.